Our Process

At every ACT location, our number one goal is customer satisfaction. With that in mind, all of our quality products are built to the highest quality standards. Every process ensures that all of our customers receive a quality product, on time, from our manufacturing facility in York, PA, and the highest quality install at our Conway, AR location.

Our Facilities

Our York, PA manufacturing facility assembles, and distributes every ACT unit and replacement parts for not only ACT products, but most competitor products as well.

Our Conway location is a leading installation facility and distributor for the United States. Bus up-fittings and customizations including body work and lettering are also available at this location.

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Our Manufacturing Process

Every product at ACT is designed in-house and tested before being used in production. Our engineering team’s goal is to ensure all components meet quality expectations prior to release for production.

Our York facility houses two test labs for new product design, testing, and a bus test lab for pulldown testing and system validation to ensure all parts meet our quality standards and BTU requirements to meet our customer’s needs.

Our Assembly Process

Quality products begin with quality components. Incoming inspection ensures that only quality components are used to assemble ACT AC units. Our ACT assembly team receives the highest level of training to ensure all units are built with quality and experience.

Our Installation & QA Process

Every member of the ACT Quality Control team goes through extensive training and is highly knowledgeable on all unit components, and assembled goods used during manufacturing and assembly. They follow a very extensive quality process.

Every component used in production at ACT goes through vigorous quality control. When any component is delivered from an ACT supplier it goes through quality inspection to ensure that it matches the ACT engineering drawings and specifications called out by the design team before ever being used on an assembled unit or sent out as a replacement part.

Relax, You’re Covered

Protect your investment with our leading 24 Month/Unlimited Mileage Parts and Labor Warranty. Chat with our support team to learn about our extended warranty option as well.

Learn About Our ACT Warranties

Backed by Our Outstanding Customer Service

At ACT, customer service is our top priority. With dedicated professionals specializing in every aspect of cooling technology, our team has the expertise to get you back up and running.

Meet Our Team